About Kate Rose

Kate Rose on Google +

We hate being right all the time!

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New data shows that use of social media is increasing amongst SMEs in the US - UK will be next

Are you nice to know?

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Kate says…

Reading a summary of Twitter etiquette yesterday got me thinking about politeness in business – one of my personal soap boxes, as it happens. Courtesy really does cost nothing

Tweet your way to great customer service

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The real-time nature of Twitter can offer a great opportunity to surprise and delight your customers. There’s an example here of exactly that – in brief, Mike tweets about a

Five reasons…. part two.

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Continuing on from here, two more reasons why social media is a great option for smaller businesses.

Four:  It’s not just about cost effective marketing. That’s the most obvious and

Five reasons why social media is a no-brainer for small businesses!

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We sometimes get asked whether social media is just for big brands who are creating huge viral marketing campaigns. The answer is an emphatic NO! In fact, return on investment