If Barack’s doing it ….

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There are a number of scary things to consider when you enter the world of social media, and it’s enough to bring on an attack of shyness in the best

We hate being right all the time!

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New data shows that use of social media is increasing amongst SMEs in the US - UK will be next

Are you nice to know?

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Kate says…

Reading a summary of Twitter etiquette yesterday got me thinking about politeness in business – one of my personal soap boxes, as it happens. Courtesy really does cost nothing

Tweet your way to great customer service

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The real-time nature of Twitter can offer a great opportunity to surprise and delight your customers. There’s an example here of exactly that – in brief, Mike tweets about a

Five reasons…. part two.

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Continuing on from here, two more reasons why social media is a great option for smaller businesses.

Four:  It’s not just about cost effective marketing. That’s the most obvious and