Social media is useless

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So now we know. According to a survey by the Federation of Private Businesses reported recently in the Telegraph, 52 percent of small firms surveyed believe that social media is

Tweet your way to great customer service

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The real-time nature of Twitter can offer a great opportunity to surprise and delight your customers. There’s an example here of exactly that – in brief, Mike tweets about a

Five reasons…. part two.

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Continuing on from here, two more reasons why social media is a great option for smaller businesses.

Four:  It’s not just about cost effective marketing. That’s the most obvious and

Five reasons why social media is a no-brainer for small businesses!

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We sometimes get asked whether social media is just for big brands who are creating huge viral marketing campaigns. The answer is an emphatic NO! In fact, return on investment