All things Social Media
Make your business bigger than the Beatles
Unless you’ve been living in a box, you probably saw plenty of news reports last week about the furore created by Beatles tracks making an appearance on iTunes. Great news,
Getting in on the conversation: What use is Social Media, Part three
Your customers WILL be talking about you online. And about your competitors, and about developments in your target market. Wouldn’t it be great if you could hear what they’re saying?
Well,
What are your local customers saying on global platforms?
Hi all, Claire here
Last month Kate blogged about a great example of customer service where GE monitored their social media and used a customer comment on Twitter as an opportunity
Real time communication: What use is Social Media, Part Two
Continuing our mini-series for those who just don’t “get” social media, here’s the second installment – using social media for instant communication.
So, you have something you want to tell your
What does #Iamspartacus tell us about Twitter?
The case of the Yorkshire man who was arrested, heavily fined and eventually lost his job after an angry outburst on Twitter was highlighted again yesterday by an explosion (pun